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Terms of Service

Last updated 9 November 2026

Template — have this reviewed by a qualified lawyer and add your company details before launch.

These terms govern your use of Mentz. By creating an account you agree to them.

The service

Mentz connects Coaches with their clients. Coaching services, programmes and nutrition advice are provided by your Coach, not by Mentz. Mentz does not provide medical advice. Consult a medical professional before starting any exercise or nutrition programme.

Payments

Coaching packages are sold by your Coach and processed by Stripe. Refunds are at the Coach's discretion, subject to your statutory rights. Subscriptions renew automatically until cancelled.

Your responsibilities

Coaches

Coaches are responsible for their professional services, for holding appropriate qualifications and insurance, and for processing client data lawfully as data controller.

Liability

To the extent permitted by law, Mentz is not liable for indirect losses or for coaching outcomes. Nothing in these terms limits liability that cannot be limited by law.

Termination

You can delete your account at any time. We may suspend accounts that breach these terms.